In short
- A good service never stores your card number and checks who you're paying before sending money.
- Always confirm a landlord's bank details with them directly before paying.
- Omrello checks payee names, verifies every customer and never sees your card number.
What to check with any service
- How your card details are taken. You should type them into a secure card form, not send them by email or message.
- Name checks on the payee. The service should confirm the name matches the bank account before sending.
- Who it's for. A service that checks the identity of its own customers is harder for fraudsters to use.
- A clear record. You should be able to see each payment and when it was sent.
- Real contact details. Make sure you can reach someone if something goes wrong.
How Omrello keeps you safe
- We never see your card number. You enter it into a secure card form, so it never reaches our systems.
- Names checked first. We confirm the payee's name matches their bank account before anything is sent.
- Every account verified. Everyone passes an ID check before they can pay, which keeps out fraud.
How to avoid rent scams
Most rent fraud has nothing to do with how you pay and everything to do with who you pay. A few habits protect you:
- Never pay a deposit or rent for a property you haven't seen, in person or on a live video call with the agent.
- If you get an email or message saying your landlord's bank details have changed, call them on a number you already know before paying.
- Be wary of anyone who rushes you or asks you to keep a payment quiet.
- If a name check says the name doesn't match the account, stop and find out why.
If you think you've been scammed, contact your bank or card provider straight away and report it to Action Fraud.
Common questions
- Is it safe to pay rent through a third party?
- It can be. Look for an FCA-authorised payment partner, ID checks on customers and payee name checks before money is sent.
- Does Omrello see my card number?
- No. Card details are taken by the payment partner's secure card form, not stored by Omrello.
Launching soon in the UK
Pay your next big bill by card.
Rent, school fees and council tax, paid on your card, while the person you pay gets a normal UK bank transfer. Join the waitlist and you'll be first in.
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